 | Terms And Conditions |  |
About Us The erc24shop.com is owned/operated under contract to erc24.com by Rally Retail Ltd of GPG House, Walker Avenue, Wolverton Mill, Milton Keynes, MK12 5TW. All orders will be fulfilled by Dealer Services UK Ltd from its warehouse in Milton Keynes, England.
www.erc24shop.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
www.erc24shop.com
Unit 1 Thornton Park Farm Thornton Milton Keynes MK17 0HW United Kingdom
Phone: 0870 240 7207
Fax: 01280 822 699
Email: sales@erc24shop.com
VAT Registration Number 803 6015 69
Company Registration Number 4532 085 |
Making A Purchase The shopping cart is now fully functional through our secure server, but if you prefer to make a manual purchase please call our sales team on 0870 2407207 (overseas callers +44 1280 822 560), fax us on 01280 822 699 or email us at sales@erc24shop.com.
Please note that Credit Cards will be charged in £ Sterling, at a conversion rate of €1.25 (euros) = £1. |
| Shipping And Handling When shipping outside of the UK, if ordering multiple or bulky items the carriage charged doesn't cover the true cost of carriage. As it is quite rare for this to affect customers, it would be unfair on 99.9% of our customers to increase the base delivery prices. Therefore we will contact you if you're affected with the cost of carriage and then you can either proceed with the order at the increased delivery charge or you may cancel the order. |
| Delivery Schedule We will normally send your order to you in 4 - 7 days from receipt of payment. European Orders are generally received within 14 days and International orders are generally received in under 21 days. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All products are priced including the current UK VAT (Value Added Tax), these prices are applicable worldwide. |
Credit Card Security Your Credit Card details are entered on a SSL (Secure Server). The credit card number and details are 128-bit encrypted BEFORE they are sent from your PC - and are only de-encrypted AFTER they have reached us.
Please note that Credit Cards will be charged in £ Sterling, at a conversion rate of €1.25 (euros) = £1.
If you do not wish to send us credit card information via this method you can either:
Pay By Cheque (UK bank Only)
or
Call or fax us with Credit Card details - numbers shown on invoice. |
| Guarantee We guarantee your satisfaction. |
| Reaching Us If you need to reach us, please email us at sales@erc24shop.com, alternatively, you can call on 0870 240 7207 (International +44 0870 240 7207) or fax us on 01280 822 699 or write to us at Unit 1 Thornton Park Farm Thornton Milton Keynes MK17 0HW United Kingdom |
| Privacy Policy www.erc24shop.com do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy All goods can be returned within 5 days of receipt. Goods MUST be returned in the original (undamaged) packaging.
Returned postage will be refunded only if goods are damaged.
We recommend you keep a record of posting. |
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